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Venue Info
Contact/Directions
Tickets:
Tickets purchased online are available at The Colonial Theatre Box Office between Noon and 9pm daily, or at Will Call prior to the show, under the purchaser’s name.
Seating
Box Office
95 Main Street, Keene, NH 03431
Daily: 12PM to 9PM
By Phone
603-352-2033
(convenience fees apply)
Online
tickets.TheColonial.org
(convenience fees apply)
Group Sales Discounts
For more information, please contact Heidi Halford, Director of Audience Services, at heidi.halford@thecolonial.org or 603-357-1233 x103.
Payment
The Colonial Theatre welcomes Visa, Mastercard, Discover, American Express, cash and check.
Ticket and Event Policies
Privacy Policy
We respect and are committed to protecting your privacy. We may collect personally identifiable information when you visit our site, but we never share your information. We also automatically receive and record information on our server logs from your browser including your IP address, cookie information and the page(s) you visited.
Security Policy
Your payment and personal information is always safe. Our Secure Sockets Layer (SSL) software is the industry standard and among the best software available today for secure commerce transactions. It encrypts all of your personal information, including credit card number, name, and address, so that it cannot be read over the internet.
Refund Policy
All seats are reserved. All sales are final (no refunds or exchanges).
Shipping Policy / Delivery Policy
Tickets purchased online are available at The Colonial Theatre box office two hours before show time.
Preservation and Maintenance Fee
A $2.50 Preservation and Maintenance Fee is included in the price of each ticket. This fee helps fund the long-term maintenance, restoration and improvement of The Colonial — Cheshire county’s only remaining historic theatre. The Colonial Theatre is listed on the New Hampshire State Register of Historic Places.
Seating
Latecomers will be seated according to the discretion of the house manager. EVERYONE — including youth (17 years old and under), children (12 years old and under) and babes-in-arms — must have a ticket to enter the theatre.
Taping / Recording
Photography and/or video/audio recording is not permitted at any performance.
Special Needs
The Colonial Theatre welcomes anyone who wants to share in the theatre’s experience. Integrated and dispersed accessible seating is provided to patrons with disabilities and family and friends who accompany them. Hearing assistance devices are available. Please note that some events have noise levels and mature content that may not be appropriate for all audiences. You are urged to contact us in advance to discuss individual access requests at 603/352-2033.
Inclement Weather
If the event is presented as scheduled, we are contractually obligated to pay the performers. Therefore, we are unable to offer refunds or exchanges due to weather.