Come Work at The Colonial

Organization: The Colonial Performing Arts Center, Keene NH, is a nonprofit organization comprised of the historic 900 seat Colonial Theatre and recently completed flexible, seated/standing Showroom with a capacity of 140 – 270. The organization is committed to equity, diversity, inclusion, and accessibility throughout all areas of our work, acknowledging this commitment is core to our mission and vision.

Front of House Positions

We are hiring for several Front of House Positions, listed below.

To apply for any of these positions, e-mail cover letter, resume and references to katie.folts@thecolonial.org with subject line: Front of House Search.

Box Office Attendant

GENERAL DUTIES: Box Office Attendants work with members of the public attending film and live events at our historic theatre and new venue, SHOWROOM. Team members provide quality customer service while presenting a neat, friendly, and professional manner and appearance.

Day-to-day functions include activities related to Box Office ticket sales, record keeping, and other front of house operations.

RESPONSIBILITIES:

  • Provide customer service to and answer inquiries of theatre patrons.
  • Sell tickets for film/upcoming live events and process theatre memberships in person, over the phone, and occasionally by mail.
  • Summarize the day’s sales through established cash-out procedures (troubleshoot and resolve discrepancies; process daily cash and credit card reports); verify movie ticket sales and report grosses; fill out box office reports; ensure audience comfort and safety.
  • Open and close the Box Office and the building for all scheduled shifts.
  • Inform appropriate management during emergency situations, and provide timely and accurate communication to Box Office Manager.
  • Other duties as assigned by the Box Office Manager.

QUALIFICATIONS: Must be at least 18 years of age. High school diploma or equivalent. Customer service experience is required. Computer capabilities needed. Punctuality, self-direction, and attention to detail are desired. Experience in sales is a plus. References required.

Job Type: Part-time

Pay: $12.00 per hour

Schedule:

  • Day shift
  • Night shift
  • Weekend availability

Concessions Staff

GENERAL DUTIES: Concessions staff work with members of the public attending film and live events at our historic theatre and new venue, SHOWROOM. Concession staff provide quality customer service while presenting a neat, friendly, and professional manner and appearance.

RESPONSIBILITIES:

  • Greet ticket buyers and audience members entering the venue
  • Participate in all activities directly related to concession sales, including selling to the public, stocking/restocking, and keeping inventory records; report any problems or low supplies.
  • Prepare the concessions stand for business: make popcorn, verify cash drawer, stock as necessary.
  • Maintain the concessions stand according to specific sanitation standards and house policies
  • Prepare concessions stand for closing:
    • Reconcile sales and secure money
    • Clean and restock inventory as needed
    • Report
  • Other duties as assigned

Job Type: Part-time

Pay: $10.00 per hour

Schedule:

  • Day shift
  • Night shift
  • Weekend availability