Work at The Colonial

The Colonial Performing Arts Center, Keene NH, is a nonprofit organization comprised of the historic 900-seat Colonial Theatre and the recently completed flexible, seated/standing Showroom with a capacity of 140 – 270. The organization is committed to equity, diversity, inclusion, and accessibility throughout all areas of our work, acknowledging this commitment is core to our mission and vision.

Box Office Attendant

GENERAL DUTIES: Staff work with members of the public attending film and live events at our historic theatre and new venue, Showroom. Staff provide quality customer service while presenting a neat, friendly, and professional manner and appearance.

Day-to-day functions include activities related to Box Office ticket sales, record keeping, and other front of house operations.

RESPONSIBILITIES:

  • Provide customer service to and answer inquiries of theatre patrons.
  • Sell tickets for film/upcoming live events and process theatre memberships in person, over the phone, and occasionally by mail.
  • Summarize the day’s sales through established cash-out procedures (troubleshoot and resolve discrepancies; process daily cash and credit card reports); verify movie ticket sales and report grosses; fill out box office reports; ensure audience comfort and safety.
  • Open and close the Box Office and the building for all scheduled shifts.
  • Hold responsibility for patrons and the house. Provide information for front of house operations in the absence of manager.
  • Inform appropriate management during emergency situations, and provide timely and accurate communications.
  • Other duties as assigned.

Job Type: Part-time

Pay: $12.00 per hour

Schedule Requirements: Weekday hours and some evening and weekend hours required.

To Apply: Send resume and cover letter to Hannah(dot)Lounder(at)TheColonial.org